Whatsapp +255784 845 525 | USA No. +1(800)679-0894. info@viewpointadventuressafaris.com
Whatsapp +255784 845 525 | USA No. +1(800)679-0894. info@viewpointadventuressafaris.com

COVID-19 Policies and Procedures.

We know many of you are still dreaming of traveling to Tanzania and are eager to begin planning. We’re just as excited to welcome you to our home as ever. As with any travel, the anticipation and preparation are part of the fun, we recognize that the Coronavirus presents new concerns about traveling and we are here to support you every step of the way.

In today’s uncertainness, the safety of our guests and staff is always our number one priority and we are committed to providing safe and fulfilling safaris experience. We understand that Covid-19 is a concern for everyone, so Viewpoint Adventures ltd is adhering to the Covid-19 safety policies and we are taking all precautions to reduce the risk of infection.

Our policies and procedures.

  • In essence, what you need to know when traveling to Tanzania is that an enhanced screening policy is in place for all incoming tourists. while no mandatory quarantine period is currently in place, procedures such as temperature and health checks are now mandatory, social distancing is in effect and everyone is required to wear masks in designated places.
  • All of our staff and guides have been carefully trained about the policies and procedures and on how the virus is transmitted and the adjustments required for personal interactions.
  • All Safari vehicles are sanitized with recommended solutions between each transfer.
  • Surfaces and objects such as car door handles, seats, binoculars or guide books used by guests during and after the tour are sanitized with a recommended disinfectant
  • We are asking all of our guests to travel with masks. We will also distribute two hand-made masks per guest to supplement your supply.
  • Each safari vehicle will have electronic thermometer to measure temperatures daily while on safari.
  • Your safari guide will disinfect door handles and windows on a daily basis and there will be enough water supplies for washing your hands regularly and thoroughly.
  • All the Lodges and Camps that we work with have used the lockdown period to properly prepare their accommodation, and all their staff have been carefully trained on the policies and procedures.
  • We work closely   with   accommodation   service   providers   and   other operators of tourism facilities to ensure that safety procedures and protocols are observed
  • No deposit required for new guests planning future travel.
  • Should you decide you are not comfortable to travel, we are allowing unprecedented flexibility: You have until 35 days before departure to postpone the trip to a future date.

Tanzania’s Covid-19 tourism safety guidelines.

With coronavirus travel restrictions easing, Tanzania has opened its borders and is fully prepared to welcome tourists again. The government has put in place some policies to reduce the risk of Covid-19. These measures seek to ensure that tourists who enter the country do not bring the virus into the country and do not contract coronavirus while in Tanzania. The policies are designed to ensure that Tanzanian service providers remain safe, whilst not negatively impacting on your holiday experience.

For more information read the detailed government document about health and safety and (Standard Operation Procedures) for tourists and tourism providers.

Standard Operating Procedures for Ground Crossing Tourists.

  • Tourists  will  be  checked  their  temperature  at  Point  of  Entry  (PoE) before   they   are   allowed   to   enter   the   country   and   other   tourist destinations in the country
  • Tourists should adhere to COVID-19 preventive and control measures as advised by MoHCDGEC including; maintaining a distance of at least one (1) meter from one person to another whilst interacting with each other.
  • Handwashing with running water and soap or   use hand sanitizer.
  • Wearing mask as appropriate.
  • All travelers are supposed to provide trustworthy information for their destination including phone numbers and hotel for ease follow up.

Standard Operating Procedures for Accommodation Facilities

  • Screening for guests/staff for temperature at hotel facilities should be done at entry.
  • All accommodation  facilities should frequently clean and  disinfect surfaces  in  the  workplace,  such  as  workstations,  countertops,  light switches and doorknobs.
  • Dinning and breakfast facilities should limit the number of guests to adhere to the safety physical distance required.
  • All  accommodation  facilities  should  avoid  buffet  style  meal  services instead opt for plate service or English service;
  • While  serving   guests social   distancing as recommended by   the  MoHCDGEC should be observed;
  • Items which guests handle regularly must be sanitized regularly.
  • In all places possible, clean with a set of disposable cleaning equipment.

Standard Operating Procedures for Tour Operators .

  • All  effort  must  be  made  by  all  tourism  operators  who  are  required  to interface with guests, to protect themselves by using sanitizers, gloves and face masks or any other item(s) required for personal safety.
  • All tourism operators should maintain a safe physical distance with guests whom they interact with.
  • All vehicles should be sanitized with recommended solutions between each transfer. Surfaces and objects such as car door handles, seats, binoculars or guide books used by guests during and after the tour are  sanitized with a recommended disinfectant;
  • Immediately contact designated authorities of any suspicious cases

Standard Operating Procedures for Protected Areas 

National Parks, Game Reserves, Ngorongoro Conservation Area, Forest Reserves and Museum)

  • Screening for guests/staff for temperature in the protected areas should be done at entry.
  • COVID-19 Rapid Response Team and ambulance at different hot spots in the protected areas should be established.
  • Selected Health Centers in the protected areas should be enhanced to provide emergency services for COVID-19 cases
  • All high touch surfaces should be decontaminated with recommended disinfectant.
  • Bathrooms, toilet bowls and basins must be cleaned regularly with approved   disinfectant   solutions   and   regularly   sanitized.   Where applicable paper  towels/disposable  towels and  sanitary  bins  for  safe disposal shall be made available for guests and staff
  • All  staff should use  recommended  protective  gears  when  attending guests and servicing guest areas
  • Hand  washing  and  sanitizing  facilities  such  as  soap,  sanitizers,  and running water should be made available and accessible to both guests and staff
  • All employees should be trained on COVID-19 preventive and control measures as directed by MoHCDGEC including: Maintain a distance of at least one (1) meter from one person to another whilst interacting with each other, Hand   washing   with   running   water   and   soap   or   use   hand sanitizer, Wear mask as appropriate.
  • Where applicable in public campsites, all tourists and camp crew should pitch their tents at a reasonable distance of not less than three meters apart.
  • Ensure  that  all  cultural  practices are performed  while  observing preventive  measures  such  as  avoiding shaking hands,  hugging    and  touching of objects.
  • Ensure preventive measures are taken during exchange of artifacts and visiting designated cultural tourism enterprises.
  • Work   closely   with   accommodation   service   providers   and   other operators of tourism      facilities to ensure that safety procedures and protocols are observed as guided by MoHCDGEC.
  • Each  camping  site  should  not  exceed  the  number  of  visitors  and crews recommended.
  • Dining  facilities  provided  in  the  camps  should  limit  the  number  of guests to adhere to the safety distance recommended.
  • Ensure that visitor registration system for signing in and out observes social distancing;
  • Ensure   that Information,   Education   and   Communication   (IEC) materials about COVID-19 preventive measures are placed in the visible part of the entry point.
  • Ensure  mountain  climbing  equipment  are  disinfected  before  climbing and all  crew  handling  mountain  climbing  equipment perform  hand washing with running water and soap or hand sanitizers.
  • Weighing scales used for mountain climbing activities, should be disinfected with recommended disinfectants.

Standard Operating Procedures for Mountain Climbing Operators

  • All operators   should   ensure mountain   climbing   equipment are sanitized or disinfected before climbing.
  • All  operators  should  ensure  that,  crew  handling  mountain  climbing equipment  perform  hand  washing  with  running  water  and  soap  or hand sanitizers before climbing
  • All   mountain   crew   should   be   trained and exercise COVID-19 preventive and control measures as directed by MoHCDGEC
  • All food packing facilities and equipment should be cleaned and disinfected with approved disinfectants to   avoid   COVID-19 contamination.
  • All   fresh   food should   be cleaned   and   packed   under   hygienic conditions.
  • All mountain  crew should  maintain at  least1  meter physical distance with guests whom they interact with
  • All  mountain  crew  should  be  screened  for  temperature and  where it exceeds normal  body  temperature  (37.5 0C)  should get medical advice prior to entering the park.
  • Weighing   scales should   be frequently disinfected with approved disinfectant to prevent contaminations.
  • All mountain crew should ensure bathrooms; toilet bowls and basins are cleaned regularly with approved disinfectant solutions.
  • Where applicable paper towels and sanitary bins for safe disposal shall be made available for guests and staff.